Retail Customer Referral
Legendz engages in limited retailing. Oftentimes, Legendz will refer potential customers to dealers based on location or specialty for a particular vehicle application. Legendz will only assist dealers in sales-related matters, which means Legendz will not answer sales-related inquiries from end users directly. Dealers bear the responsibility to handle all customer service-related issues, including, but are not limited to, obtaining tracking numbers, handling freight damage claims, claiming defects/warranties, and obtaining authorization for returns/exchanges. Dealers should not refer end-users to Legendz directly. Such end-users will be referred back to the dealer.